Official Data Protection

Fun168 Privacy Policy — Your Personal Data Protection

Fun168 takes your privacy seriously. Find out exactly how we collect, use, store, and protect your personal information as a player on our platform.

Updated: 1 January 2026  |  Version 2.5

1Introduction

This Privacy Policy explains how fun168 ("We", "Platform") collects, uses, discloses, and protects your personal information when you register, access, or use any of our services through the fun168 website or mobile app.

We understand that privacy is a matter of utmost importance to our players in Malaysia. That is why every decision involving your personal data is made with great care and only for legitimate, transparent purposes directly related to the services we offer.

Fun168 complies with the Malaysia Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. By using our platform, you agree to the data collection and usage practices described in this Privacy Policy.

This Privacy Policy applies to all fun168 platform users, including visitors without an account, registered members, and active players. Please read this document carefully before using our services.

2Types of Personal Data We Collect

Fun168 collects various categories of personal information depending on how you interact with our platform. Generally, the data we collect falls into three main categories:

A. Information you provide directly:

Full name as per identity document
Date of birth and age
Active email address
Mobile phone number
Current residential address
Bank account or e-wallet details
MyKad or passport copy (KYC)
Identity verification selfie

B. Information collected automatically:

IP address and approximate location
Device type, operating system, and browser
Session data, pages visited, and active duration
Wagering history and gaming activity
Deposit and withdrawal transaction records
Customer support interaction log

We only collect data that is strictly necessary to operate our services safely and meet legal requirements. We do not collect excessive or irrelevant data.

3How We Use Your Data

Every piece of data we collect has a clear and lawful purpose. fun168 uses your personal information for the following purposes:

  • Account management — Creating, verifying, and managing your player account, including the KYC process and age verification.
  • Transaction processing — Processing deposits, withdrawals, and all other financial activities securely and promptly.
  • Legal compliance — Complying with the requirements of the Anti-Money Laundering Act (AMLA), regulatory directives, and valid court orders.
  • Platform security — Detecting and preventing fraud, unauthorised access, money laundering, and system abuse.
  • Customer support — Enabling our team to provide accurate and effective assistance whenever you need help.
  • Service improvement — Analysing usage patterns to refine platform functionality, speed, and overall user experience.
  • Account-related communications — Sending important notifications related to your account, security, transactions, and platform updates.
  • Responsible gaming — Monitoring gameplay patterns to identify signs of problem gambling and provide the necessary support.

fun168 will not use your data for third-party marketing purposes without your explicit consent. You may withdraw consent for marketing communications at any time through your account settings.

4Data Sharing & Disclosure

Fun168 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, there are specific situations where we may need to share your information with others, namely:

  • Payment service providers — To process your deposits and withdrawals via banks, DuitNow, Touch 'n Go, and other registered payment networks.
  • KYC and identity verification service providers — Accredited partners who assist us in verifying player identities in accordance with legal requirements.
  • Gaming software providers — Licensed gaming companies that supply slot content, Live Casino, and sports products to our platform.
  • Regulatory authorities and law enforcement — When required by law, court order, or a legitimate regulatory authority.
  • IT and cybersecurity service providers — Companies that assist us in maintaining our technical infrastructure and data protection systems.

All third parties we work with are bound by strict confidentiality agreements and are only permitted to use your data for agreed purposes. We conduct regular reviews of all partners to ensure their data protection standards meet ours.

5Data Security and Protection

Protecting your personal data is the top priority at fun168. We continuously invest in the latest security infrastructure to keep your information safe from cyber threats, unauthorized access, and data breaches.

1
256-bit SSL Encryption

All data transmitted between your device and our servers is protected by 256-bit SSL encryption — the same industry standard used by leading banks worldwide.

2
Encrypted Data Storage

All sensitive data stored in our databases is encrypted using AES-256 cryptographic algorithms. Passwords are never stored in plain text.

3
Two-Factor Authentication (2FA)

Players are encouraged to enable 2FA on their accounts. This additional security layer ensures only you can access your account, even if your password is compromised.

4
24/7 Monitoring & Threat Detection System

Our cybersecurity team continuously monitors the platform, using intrusion detection systems (IDS) and artificial intelligence to identify suspicious activity in real time.

5
Periodic Security Audits

Fun168 undergoes regular independent security audits by accredited third-party cybersecurity firms to ensure our infrastructure consistently meets current standards.

While we take every measure to protect your data, online security is a shared responsibility. We encourage you to use a strong password, never share your login credentials, and contact us immediately if you suspect any suspicious activity on your account.

6Cookies and Tracking Technologies

Fun168 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Cookie Types Purpose Duration
Essential Cookies Enables core platform functions such as login, sessions, and security. Cannot be disabled. Session
Preference Cookies Saves your language, timezone, and display preferences for a more personalized experience. 1 year
Analytics Cookies Collects anonymized usage data to help us understand how players use the platform and identify areas for improvement. 2 years
Security Cookies Detects suspicious login attempts, CSRF attacks, and bot activity to protect your account. 30 days

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality and prevent you from logging in or using certain key features.

7Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by fun168. We fully respect these rights and strive to make it easy for you to exercise them.

Your Rights Description
Right of Access You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
Right to Rectification You may request correction of inaccurate or incomplete data. Basic information can be updated directly through your account panel.
Right to Erasure You may request deletion of your data in certain circumstances, subject to our legal data retention obligations of 7 years.
Right to Restriction You may request a restriction on the processing of your data while any issues relating to accuracy or the legality of processing are under review.
Right to Object You have the right to object to the processing of your data for direct marketing purposes at any time, free of charge.
Right to Portability You may request your data in a machine-readable format for transfer to another service provider if desired.

To exercise any of the above rights, please contact our data protection team via live chat or support email. We may need to verify your identity before processing your request for security purposes.

8Data Retention Period

Fun168 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are general guidelines for our data retention periods:

  • Active account data — Retained for the duration your account remains active and for a period following account closure.
  • Financial transaction records — Retained for a minimum of 7 years after a transaction occurs, in line with Malaysia's legal requirements.
  • KYC Documents — Retained for 5 years after verification is completed or after account closure, whichever is later.
  • Support communication log — Retained for 2 years for reference purposes and service quality improvement.
  • Anonymised analytics data — May be retained for a longer period as it cannot be linked to any specific individual.

Once the retention period expires and there is no valid legal or business reason to continue storing your data, we will securely delete or anonymize it using methods that meet industry security standards.

9Children's Privacy & Protection of Minors

Fun168 strictly prohibits the use of our platform by individuals under 18 years of age. Our online betting platform is designed exclusively for adults, and we take active measures to prevent access by minors.

We do not knowingly collect or process any personal data from minors. If we discover that data has been collected from a child without valid guardian consent, we will take immediate action to delete that data and close the relevant account.

If you believe a child or minor has registered or is using the fun168 platform, please contact our support team immediately. We will investigate and take appropriate action without delay.

We also fully support online child protection initiatives and encourage parents and guardians to use parental control software to prevent their children from accessing gambling websites.

10Changes to This Privacy Policy

Fun168 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or newly introduced platform features. The "Last Updated" date at the top of this document will always indicate the most current version.

When we make significant changes to this Privacy Policy, we will notify you through one of the following methods: a pop-up notification when you log in, an email to your registered address, or a prominent notice on the platform's main page.

Your continued use of the fun168 platform after changes are published constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account and request deletion of your data as outlined in Section 7.

For any enquiries, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) via 24/7 live chat or the fun168 platform support email.

Why Your Data Play Safe with fun168

We don't just comply with the law — we genuinely care about the privacy of every player who trusts our platform.

Malaysia PDPA Compliance

Fun168 is fully compliant with the Malaysia Personal Data Protection Act 2010 (PDPA). Every aspect of our data handling process has been reviewed to ensure complete adherence to local legislation.

Banking-Grade Encryption

The same 256-bit SSL encryption technology used by leading banking institutions protects every bit of data moving between your device and fun168's servers.

No Data Sales

Your personal data is never sold, rented, or traded to third parties for their commercial purposes. Your data belongs to you alone.

Data Control in Your Hands

Access, correct, or delete your own data. The fun168 account panel gives you full control over your personal information with ease.

Independent Security Audit

Our security infrastructure is independently audited by a certified third-party firm annually. Audit results ensure our data protection standards remain current and effective.

24/7 Privacy Support

Our support team is available around the clock to assist with any privacy or personal data enquiries. Reach us via live chat whenever you need.

Play Safe, Your Privacy Protected

Join over 500,000 Malaysian players who trust fun168 — a platform that puts your safety and privacy first at every step.

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